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Need the ability to disable / turn off users instead of delete
in progress
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Ryan Carroll
We need to be able to disable or turn off users instead of delete them. When a user leaves the company we still want to attribute all actions / elements / hours logged to that user object instead of having them be deleted for compliance standards. The user object should be changed to a "disabled" status so that all work done by that user is still attributed to that object but the user is no longer active and can no longer log in / change things / do things. This will resolve compliance and historical reporting while also being a relatively low effort fix.
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M
Maria Steger
Kelley Bunge
Please unmerge the post "Manage Users - Ability to downgrade users to external users (rather than just remove them)".
Kelley Bunge
in progress
Kelley Bunge
planned
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Ryan Carroll
Kelley Bunge: for really real ?
Kelley Bunge
Ryan Carroll: Yes for really real! :)
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Maria Steger
Kelley Bunge:
Will we be able to deactivate both full and external users and reactivate them if needed?
Will we be able to downgrade full users to external users (as it is possible to upgrade external users to full users)?
Kelley Bunge
Maria Steger: The change that we're making here is that when you remove a user, none of the users data will get deleted and it will still attributed to them. This will ensure that reporting remains accurate and that nothing that the user was previously working on gets lost!
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Maria Steger
Kelley Bunge: Thank you, Kelley. Does it mean that we won't be able to reactivate a user (after e.g. a maternal leave)? Does it mean a "reactivated" user would rather be a new user without them having access to their previous data?
If the new feature does not include the ability to downgrade full users to external users, the post below should be "unmerged", I guess?
Kelley Bunge
under review
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Maria Steger
There is another request asking for the ability to downgrade users to external users. It would be perfect if we could either disable users or downgrade them to external users.
M
Maria Steger
Please make it possible to
- downgrade full users to external users
- disable full users
- disable external users
- re-enable as external or full user
It is important to have both options: downgrade and disable.
Being able to downgrade full users to external users is not enough because external users still have access to the project and will get notifications.
We need to be able to disable both full and external users to have a record of what they did for reporting purposes when they are no longer part of the team.
Please make sure that we are able to see both their action assignments and their comments and chats when they are disabled.
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Gina Lockwood
Yes please! I'd still like to see actions completed by deleted users and Time tracking / Analytics reports that show removed users.
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Ryan Carroll
Just trying to keep this open and get some traction on this request.
R
Ryan Carroll
How can we get traction on this ?
Kelley Bunge
open
B
Bri Erickson
This would also be very helpful for team members going on extended leave (maternity, medical, family, etc.)
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